Our office is open Monday to Friday (9am-5pm). If we aren’t in the office, we will answer your call the very next day. We prioritize issues, meaning we handle the biggest emergencies first. We also offer mitigation if we cannot help you right away, so that your home remains safe and incurs as little damage as possible. We want to be able to help everyone who needs us, so we limit our overhead to be able to offer you the best prices.